NxAi Tutorials · Ep 181:55

Reports & insights

Your business summary, lead sources and Meta's own figures, including quality rating and messaging limit.

Transcript

0:00Welcome

Welcome to NxAi tutorials! In this episode, you'll find out how your WhatsApp is doing, with reports and WhatsApp insights.

0:10What you'll do

We'll tour the reports, open the business summary and lead sources, and check Meta's own figures in WhatsApp insights.

0:18All reports

Open Reports. Pick any report to see it for any period, and download it as PDF, Excel or CSV. They're grouped by what you want to know: messaging, campaigns, your team inbox, your audience, automation, and the AI assistant.

0:41Business summary

Business summary puts your month on one page: messages, chats, how fast you answered, new contacts, and what the AI handled, compared with the period before. Change the period, and download it as PDF or Excel.

0:57Lead sources

Lead sources shows where new chats come from: click to WhatsApp ads, your links and QR codes, and opt in forms.

1:08WhatsApp insights

WhatsApp insights shows Meta's own figures for your WhatsApp account: delivery, paid and free messages, templates, calls, and number health, with your quality rating and daily messaging limit. Meta counts every app on the account, so these can differ from NxAi's reports.

1:29Good habits

A few good habits: check the business summary every month, keep an eye on your quality rating, and use lead sources to see which links and forms bring people in.

1:40Next episode

In the last episode of the series, we'll get your team on the NxAi Assist app, and show you where to get help. If this video helped, subscribe, and see you in the next one!

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