WhatsApp follow-ups that run themselves.
Build a short series once. Everyone who joins gets it on their own clock — and it stops the moment they reply.
- Per-person timing
- Stops on reply
- Auto-enrol from groups
- Timing
- Per person
- Stops
- When they reply
- Enrol
- Group, API or hand
- Control
- Pause & resume
Everyone starts at message one.
Gaps count from each person's previous message — so nobody gets a reminder before the welcome.
1. Welcome guide
2. Any questions?
3. Offer ends Friday
People join the way you already work.
Contact group
Auto-enrol opted-in members — each person once, ever.
By hand
Add a contact to the series from their profile.
API or AI agent
Enrol from your CRM, website or a connected AI agent.
Four steps, then it runs.
- 1
Pick templates
One approved template per step.
- 2
Set the gaps
Minutes, hours or days after the last step.
- 3
Choose who joins
A group, the API, or by hand.
- 4
Watch the log
Every send, per person.
Different jobs. Both included.
One message · the whole group · the same moment.
A series · each person · their own clock · stops on reply.
Watch it done, step by step.
Ep 13 · Auto follow-ups · 1:50
A planned series of messages for each person, on their own clock, that stops when they reply.
Watch with chapters & transcriptएपिसोड 13 · ऑटो फ़ॉलो अप · 2:00
हर व्यक्ति के लिए उसके अपने समय पर मैसेजेज़ की तय सीरीज़, जो जवाब आते ही रुक जाती है।
चैप्टर और ट्रांसक्रिप्ट के साथ देखिए
What are WhatsApp auto follow-ups?
A short series of WhatsApp messages sent automatically after someone joins — a welcome, a check-in, a reminder. You build the series once in NxAi; every person who joins receives it on their own schedule. Some tools call this a drip campaign or a sequence.
How is the timing worked out?
Each step waits a set time after the previous one; the first step counts from the moment the person joins. So someone who joins on Thursday starts on Thursday — they never get a message meant for someone who joined on Monday.
What stops a series?
A reply. If the person writes back at any point, the remaining steps stop for them and the conversation is with your team or your AI agent. You can also pause a whole series; when you resume, pending messages shift forward by the length of the pause.
How do people get into a series?
Three ways: switch on auto-enrol for a contact group, and opted-in members join (each person only once); enrol people by hand; or enrol them from your own systems through the API or an AI agent connected over MCP.
Do follow-ups need approved templates?
Yes. Follow-ups usually go out after the 24-hour customer-service window has closed, so WhatsApp requires an approved message template for each step. NxAi fills template variables from contact fields, and media headers use a public link so they never expire mid-series.
Can I see who received what?
Every send is logged per person — which step went out, when, and whether it was delivered — so you can see exactly where each contact is in the series.
How is a follow-up different from a broadcast campaign?
A campaign sends one message to a whole group at the same moment. A follow-up series sends several messages to each person, timed from when that person joined, and stops when they reply.
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