Conversational Commerce

Turn WhatsApp Into a Sales Channel That Actually Converts

NxAi lets customers browse your products, ask questions, add to cart, and complete payment — right inside WhatsApp. Less friction. More sales.

Everything You Need to Sell on WhatsApp

Product Catalog Sharing

Share your full product catalog inside WhatsApp conversations. Customers can browse, ask questions, and select items without leaving the chat.

In-Chat Payment Integration

Accept payments inside WhatsApp using Razorpay and other gateways. Send a payment link or embedded checkout directly in the conversation.

Automated Cart Recovery

When a customer adds items but does not complete purchase, NxAi automatically sends a personalized cart recovery message at the right time.

Order Confirmations & Notifications

Automatically send order confirmation, shipping updates, and delivery notifications the moment each milestone happens.

Smart Product Recommendations

Based on browsing behavior or purchase history, NxAi suggests relevant products in the conversation — increasing average order value.

Commerce Workflow Automation

Build automated flows for the full post-purchase journey: confirmation → shipping update → delivery confirmation → review request.

A Complete Sales Journey Inside One Conversation

1

Customer sees a Click-to-WhatsApp ad on Instagram

2

They click → WhatsApp conversation opens with NxAi bot

3

Bot greets them and shows the product catalog

4

Customer asks a question → bot answers instantly

5

Customer selects a product → bot sends payment link

6

Customer pays → order confirmed automatically

7

Shipping updates sent via WhatsApp

8

Post-delivery, review request sent automatically

Recover Lost Sales Automatically

Studies show that over 70% of online shopping carts are abandoned. NxAi's cart recovery automation sends personalized WhatsApp messages to customers who left without buying — at the optimal time to bring them back.

How Cart Recovery Works

1

Customer adds to cart on your store (Shopify or WooCommerce via integration)

2

If they do not complete purchase within the trigger window, NxAi sends a WhatsApp message

3

Message includes their cart items, a direct link back, and optionally a discount incentive

4

You see recovery stats in the analytics dashboard

Works With Your Existing eCommerce Setup

NxAi integrates directly with your store and payment tools.

ShopifyWooCommerceRazorpayCustom API / Webhooks

Frequently Asked Questions

Ready to Get Started?

Try NxAi free for 14 days — no credit card required.