Which payment gateways does NxAi support for WhatsApp payments?

NxAi currently integrates with Razorpay for in-chat payment links. Support for additional payment gateways is being added — contact our sales team for the latest integration list.

Can I connect my Shopify store to NxAi for cart recovery?

Yes. NxAi has a direct Shopify integration that syncs products, orders, and customer data automatically — enabling abandoned cart recovery and post-purchase notifications on WhatsApp.

How does the abandoned cart recovery workflow work?

When a customer adds items to their cart but doesn't complete the checkout within your defined trigger window, NxAi automatically sends a personalized WhatsApp message with their cart items and a link back to checkout.

Can I show my entire product catalog inside WhatsApp?

Yes. NxAi supports WhatsApp product catalog sharing using Meta's native catalog API. Customers can browse products and express interest without leaving the WhatsApp conversation.

Can I send order and delivery updates automatically?

Yes. NxAi connects to your order management system and sends automated WhatsApp notifications at each stage — order confirmed, dispatched, out for delivery, and delivered.

Does NxAi work with WooCommerce stores?

Yes. NxAi supports WooCommerce integration via a plugin that syncs products, orders, and customer data for full WhatsApp automation.

Conversational Commerce

Turn WhatsApp Into a Sales Channel That Actually Converts

NxAi lets customers browse your products, ask questions, add to cart, and complete payment — right inside WhatsApp. Less friction. More sales.

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3x higher conversion rate compared to standard website checkouts

The In-Chat Purchase Journey in 4 Steps

Browse Catalog

Customer views interactive product catalogs directly inside WhatsApp.

Add to Cart

Shopper selects items and quantities within the chat interface.

In-Chat Payment

Secure payment link generated via Razorpay or instant UPI integration.

Order Confirmation

Automated order summary and delivery updates sent immediately.

Everything You Need to Sell on WhatsApp

Product Catalog Sharing

Share your full product catalog inside WhatsApp conversations. Customers can browse, ask questions, and select items without leaving the chat.

In-Chat Payment Integration

Accept payments inside WhatsApp using Razorpay and other gateways. Send a payment link or embedded checkout directly in the conversation.

Automated Cart Recovery

When a customer adds items but does not complete purchase, NxAi automatically sends a personalized cart recovery message at the right time.

Order Confirmations & Notifications

Automatically send order confirmation, shipping updates, and delivery notifications the moment each milestone happens.

Smart Product Recommendations

Based on browsing behavior or purchase history, NxAi suggests relevant products in the conversation — increasing average order value.

Commerce Workflow Automation

Build automated flows for the full post-purchase journey: confirmation → shipping update → delivery confirmation → review request.

A Complete Sales Journey Inside One Conversation

Customer sees a Click-to-WhatsApp ad on Instagram

They click → WhatsApp conversation opens with NxAi bot

Bot greets them and shows the product catalog

Customer asks a question → bot answers instantly

Customer selects a product → bot sends payment link

Customer pays → order confirmed automatically

Shipping updates sent via WhatsApp

Post-delivery, review request sent automatically

Recover Lost Sales Automatically

Studies show that over 70% of online shopping carts are abandoned. NxAi's cart recovery automation sends personalized WhatsApp messages to customers who left without buying — at the optimal time to bring them back.

How Cart Recovery Works

Customer adds to cart on your store (Shopify or WooCommerce via integration)

If they do not complete purchase within the trigger window, NxAi sends a WhatsApp message

Message includes their cart items, a direct link back, and optionally a discount incentive

You see recovery stats in the analytics dashboard

Works With Your Existing eCommerce Setup

NxAi integrates directly with your store and payment tools.

ShopifyWooCommerceRazorpayCustom API / Webhooks

View All Integrations →

Frequently Asked Questions

More Capabilities

Sales Automation →

Automate follow-ups and keep every order conversation moving toward checkout.

AI Chatbots →

Build chatbots to guide customers through product discovery and checkout.

Marketing Automation →

Run re-engagement and promotional campaigns to bring customers back.

View all features →

Ready to grow on WhatsApp?

Connect your number, launch your first chatbot, and send your first campaign — all before your trial ends.