Does NxAi integrate directly with Shopify?

Yes. NxAi has a direct Shopify integration that syncs products, orders, and customer data automatically — enabling abandoned cart recovery, order notifications, and post-purchase flows on WhatsApp with no manual setup.

How does abandoned cart recovery work with NxAi?

When a customer adds items to their cart but doesn't complete checkout within your defined trigger window, NxAi automatically sends a personalized WhatsApp message with their cart items and a direct link back to checkout. You can optionally include a discount incentive.

Can I send order and delivery updates automatically?

Yes. NxAi connects to your order management system and sends automated WhatsApp notifications at each stage — order confirmed, dispatched, out for delivery, and delivered.

Can customers make purchases directly inside WhatsApp?

Yes. Using NxAi's product catalog sharing and Razorpay payment integration, customers can browse products, add to cart, and receive a payment link — all inside the WhatsApp chat.

Does NxAi work with WooCommerce stores?

Yes. NxAi supports WooCommerce integration via a plugin that syncs products, orders, and customer data for full WhatsApp automation.

eCommerce

Boost eCommerce Sales and Reduce Churn With WhatsApp Automation

NxAi connects to your Shopify or WooCommerce store and automates the conversations that recover lost revenue, delight customers, and keep them coming back.

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WhatsApp Features Built for eCommerce Brands

Abandoned Cart Recovery

When a shopper adds items but does not check out, NxAi sends a personalized WhatsApp message within your defined window — reminding them of their cart and offering a smooth path back.

Order Confirmation Messages

Send a branded order confirmation on WhatsApp the moment a purchase is made — giving customers instant reassurance and reducing post-purchase anxiety.

Shipping & Delivery Notifications

Keep customers updated at every stage — order dispatched, out for delivery, delivered. Automated and accurate, every time.

Product Catalog Sharing

Share your catalog inside WhatsApp conversations so customers can browse and buy without leaving the chat.

Post-Purchase Review Request

After delivery is confirmed, NxAi automatically sends a WhatsApp message asking for a product review — helping you build social proof consistently.

Repeat Purchase Campaigns

Trigger personalized WhatsApp campaigns to customers who have not purchased in X days — with product recommendations based on past purchases.

Full eCommerce Customer Lifecycle — Automated on WhatsApp

Discovery Customer clicks a Click-to-WhatsApp ad → product catalog shared in chat

Browse Bot answers product questions and shows recommendations

Cart Customer adds to cart

Abandoned Cart Cart recovery message sent automatically if no checkout

Purchase Order confirmed via WhatsApp instantly

Shipping Dispatch and delivery notifications sent automatically

Post-Purchase Review request + related product recommendation sent

Retention Re-engagement campaign triggered based on inactivity window

Works With Your Store

NxAi integrates with the tools your eCommerce business already uses.

Shopify

Direct integration. Sync products, orders, and customer data automatically.

WooCommerce

Connect via plugin. Full order and customer sync.

Razorpay

Accept in-chat payments directly in WhatsApp.

Custom Stores

Use NxAi's REST API and webhooks for any backend.

View All Integrations →

Frequently Asked Questions

Conversational Commerce →

Run the complete in-chat purchase journey — from catalog to payment — on WhatsApp.

Marketing Automation →

Drive repeat purchases and run re-engagement campaigns via WhatsApp broadcasts.

Analytics & Reporting →

Track cart recovery rates, conversion rates, and post-purchase campaign performance.

View All Features →

Ready to Get Started?

Try NxAi free for 14 days — no credit card required.

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